100 Useful Prompts for Small Businesses (Copy‑Paste)

100 Useful Prompts for Small Businesses (Copy‑Paste)

AI Prompts for Sales, Marketing, Ops, and Hiring

Practical, ready-to-use AI prompts to generate leads, create content, improve support, streamline ops, and hire faster — start applying them today.

These prompts are organized by business function so you can copy, adapt, and deploy them immediately. Examples and short explanations show how to get reliable outputs from modern AI models.

  • TL;DR: Ready prompts to generate leads, content, support responses, workflows, and hiring assets.
  • Copy-and-paste examples with variant tips for prompt tuning and output constraints.
  • Common mistakes and an implementation checklist to roll out prompts across teams.

Get started: how to use these prompts

Start with a clear intent and minimal constraints: state the role (“Act as a B2B growth marketer”), the deliverable (“create a 6-email nurture sequence”), target audience, tone, and any length or format limits. Run one prompt, evaluate the output, then iterate by asking for revisions.

  • Pick one function (sales, marketing, support, ops, hiring) and one deliverable.
  • Use a temperature of 0.2–0.6 for factual tasks; 0.6–0.9 for creative content.
  • Include examples of desired output to guide style and structure.

Use version control: store prompt templates in a shared doc or prompt management tool and log effective parameter settings.


Quick answer

Use modular prompts that specify role, audience, format, constraints, and an example; for lead gen, ask for a short multi-step playbook with subject lines, CTA variants, and a 30-day follow-up cadence.


Generate leads and boost sales

AI prompts can produce cold outreach sequences, qualification frameworks, account-based messaging, and pricing page copy. Focus prompts on buyer persona, business pain, and desired action.

Cold email sequence (example)

Act as a senior B2B salesperson. Create a 5-email cold outreach sequence to book a 30-minute demo with Head of Engineering at 200–1000 employee SaaS companies. Tone: concise, helpful, non-salesy. Include subject line, 2–3 sentence body, and 1-call-to-action per email. Add follow-up timing in days.

Variant: request A/B subject lines, or ask for personalization tokens like company-specific pain points and recent triggers (funding, hiring, new product).

Qualification and discovery script

  • Prompt for a 10-question discovery script that identifies budget, timeline, decision process, and success metrics.
  • Ask for prioritized questions and suggested red flags to disqualify efficiently.
Lead outreach cadence example
DayActionGoal
0Email 1 (value + CTA)Book demo
3Follow-up (case study)Build credibility
7Short check-in (social proof)Re-engage
14Breakup emailFree up pipeline

Create marketing and social content

Use prompts to generate blog outlines, long-form posts, ad copy, social threads, and repurposing matrices. Give the model content pillars, desired length, and SEO targets (primary keyword and 2–3 secondary keywords).

Blog post outline prompt

Act as an SEO content strategist. Create a detailed blog outline for the keyword "product analytics for startups". Include H2/H3 headings, suggested word counts, internal link ideas, and a meta description. Tone: knowledgeable and practical.

Social media thread (example)

Prompt: “Write a 8-tweet thread that explains the 3-step process to reduce churn by 15% for SaaS companies. Include stats, an example, and a closing CTA.” Ask for a variant cropped for LinkedIn.

Content repurposing matrix (sample)
SourceRepurposePrompt to use
Long blog post5 social posts“Summarize each key point as a LinkedIn post with a hook.”
Case studyEmail sequence“Create a 3-email campaign highlighting results, testimonial, and CTA.”

Improve customer support and retention

Use prompts to draft empathetic responses, create troubleshooting trees, and generate proactive outreach for at-risk customers. Provide product context, SLAs, and allowed escalation steps.

Support reply template

Act as a friendly technical support specialist. Respond to a user reporting intermittent API timeouts. Explain likely causes, provide three troubleshooting steps, and include escalation instructions with required logs. Tone: calm and helpful.
  • Include canned responses for common issues but request placeholders for dynamic data (order ID, user name).
  • Generate follow-up cadence for customers who don’t respond after troubleshooting.

Churn risk playbook

Prompt the model to list signals of churn (usage drop, support volume increase), prioritized outreach steps, messaging templates, and win-back offers. Ask for metrics to track success (revived customers, reduction in churn rate).


Streamline operations and workflows

AI can draft SOPs, runbook checklists, process maps, and status-report templates. Be explicit about scope, roles involved, inputs/outputs, and success criteria.

SOP generation prompt

Act as an operations manager. Create a SOP for monthly financial close for a 50-person company. Include pre-close checklist, tasks per role, timelines, and common reconciliation issues.
  • Ask for a short checklist plus an expanded step-by-step runbook for incident response or releases.
  • Request a table of owners and SLAs for visibility across teams.
Sample SLA table
TaskOwnerSLA
Bug triageEngineering lead24 hours
Critical incident responseOn-call engineer15 minutes

Hire and train staff faster

Use prompts to write job descriptions, create interview scorecards, prepare role-specific test tasks, and generate onboarding plans. Provide company values, must-have skills, and salary bands where relevant.

Job description template

Act as a senior talent partner. Draft a Senior Product Manager job description for a B2B SaaS company targeting consumer-facing analytics features. Include responsibilities, required experience, preferred skills, and interview stages.

Interview scorecard and tasks

  • Prompt for a role-specific scorecard with competencies, scoring rubrics, and red flags.
  • Ask for a take-home task and a 30–60–90 day onboarding plan to shorten ramp time.

Common pitfalls and how to avoid them

  • Pitfall: Vague prompts — Remedy: specify role, audience, format, constraints, and an example output.
  • Pitfall: Over-reliance on default model settings — Remedy: test temperature, max tokens, and system instructions.
  • Pitfall: Unchecked factual errors — Remedy: require citations, ask for source lists, and validate with internal data.
  • Pitfall: Inconsistent tone across outputs — Remedy: include tone examples and ask for three tone variants.
  • Pitfall: Leaky PII — Remedy: include data-handling rules in prompts and scrub inputs before sending.

Implementation checklist

  • Define roles and owners for prompt templates.
  • Catalog top 10 repeatable tasks for AI assistance (emails, SOPs, replies).
  • Standardize prompt format: role, task, audience, constraints, example.
  • Set model parameters and test with 3 variations each.
  • Train teams on prompt hygiene and data privacy rules.
  • Monitor outputs, collect feedback, iterate monthly.

FAQ

Q: How do I measure ROI from these prompts?
A: Track time saved, conversion lift, error rate reduction, and hires/ramp time improvements tied to tasks automated by prompts.
Q: Can I use personal customer data in prompts?
A: Only if your contract with the AI provider and internal policy allow it; otherwise sanitize or use tokens/placeholders.
Q: How often should prompts be updated?
A: Update quarterly or after major product, market, or process changes; sooner if outputs degrade.
Q: Which model parameters matter most?
A: Temperature (creativity), max tokens (length), and system role/instructions (consistency).
Q: How do I ensure prompts stay secure?
A: Control access, log prompt usage, avoid sending secrets, and add explicit data-handling rules in prompts.